
City of Norco
Utility Compliance Coordinator/Senior Utility Compliance Coordinator
DESCRIPTION
Applications will be accepted on a CONTINUOUS BASIS until filled. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed.
Depending on the applicant’s qualifications, the position will be filled at the appropriate level/salary of either classification:
Utility Compliance Coordinator
$32.7489- $40.8989 Hourly
$61,306.00 – $76,563.00 Annually
Senior Utility Compliance Coordinator
$37.0524 – $46.2733 Hourly
$69,372.00 – $86,624.00 Annually
DEFINITION
Under varying levels of supervision, performs a range of complex, technical, analytical and administrative duties in support of a City department or program area; assumes responsibility for program/project activities; assists in policy, procedure, work methods and budget development and implementation for area of assignment; coordinates assigned activities with other divisions, outside agencies and the general public. Performs a variety of moderate and specialized duties related to the City’s automated water meter reading system, cross-connection program, water conservation program, national pollution discharge elimination system (NPDES), pre-treatment and wastewater treatment compliance, and state mandated trash recycling programs and performs related work as required.
CLASS CHARACTERISTICS
This is a general employee position throughout the City. This position normally works under the general supervision of a department or division head. Incumbents perform a variety of technical fieldwork and recordkeeping duties related specifically to the water meter reading system, cross-connection control program, NPDES program, recycling program, and pre-treatment program, of the City. Tasks require judgment, discretion, and initiative. Position has technical, analytical and administrative duties and responsibilities.
CONTACTS AND RELATIONSHIP
This position has the majority of their interaction with the public and other City employees. Establishes and maintains contact with staff within his/her assigned department and staff of other City departments. Additional contact will occur with professional and technical consultants, a variety of individuals, public and private representatives, contractors, and vendors.
ESSENTIAL FUNCTIONS
Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.
TYPICAL DUTIES & RESPONSIBILITIES:
- Plans, coordinates, implements, promotes and oversees assigned programs and projects. Performs a range of duties involved in the identification, planning, development and implementation of new and/or modified programs/projects.
- Participates in the development and implementation of program/project goals, objectives, policies, procedures and priorities related to City’s automated water meter reading program, cross-connection control program, pre-treatment program, NPDES compliance, and trash recycling programs.
- Monitors program/project success using appropriate tracking and feedback systems such as Lucity and Sensus. Checks for abnormalities in water meter readings, makes corrections/adjustments.
- Compiles and maintains a procedure manual for the automated water meter reading system, backflow devices and NPDES compliance. Reviews and evaluates forms and manuals and recommends changes.
- Compiles and produces various reports from the automated water metering system for use by other City departments/divisions. Maintains and updates project status reports and related records. Researches, analyzes and makes recommendations for management review.
- Coordinates with Public Works staff regarding changed/repaired water meters. Requests issuance of meter related work orders. Provides information and assistance as appropriate.
- Ensures the work of service providers is performed in compliance with contracts and agreements. Coordinates services and activities with other City departments/divisions and with outside agencies and organizations. Interacts with City personnel, the public and representatives of other agencies in the review, analysis, adjustment and implementation of City programs and policies.
- Ensures that assigned City programs/projects, activities and services comply with relevant federal, state and local laws, policies and regulations. Keeps abreast of new trends and innovations in related field and issues related to field of expertise. Researches and analyzes relevant legislation and proposals and prepares reports concerning potential impact on assigned program/project.
- Conducts field inspections to investigate discrepancies related to water meter reading and backflow devices.
- Conducts NPDES inspections and Fats, Oils, and Grease inspections, to ensure compliance with State and Regional requirements.
- Compiles data, prepares and submits various reports for State, County, and Local Agencies, including annual NPDES reporting, quarterly pre-treatment reporting, annual recycling reporting, and other related reports.
- Performs other related duties, as assigned
QUALIFICATIONS
EXPERIENCE:
UTILITY COMPLIANCE COORDINATOR:
Two years of progressive responsibility; experience in public works field, preferably involving the enforcement of rules, ordinances, and regulations. Experience in water operations, water meters, backflow prevention, NPDES compliance, water conservation, state trash recycling guidelines, or a closely related area, preferred.
SENIOR UTILITY COMPLIANCE COORDINATOR:
In addition to Utility Compliance Coordinator requirements: Four years of progressive responsibility; experience in public works field, preferably involving the enforcement of rules, ordinances, and regulations. Experience in water operations, water meters, backflow prevention, NPDES compliance, water conservation, state trash recycling guidelines, or a closely related area is required. Three years’ experience in the administration, testing, and inspection of backflow prevention devices and cross connection control surveys; or an equivalent combination of education and experience is required.
EDUCATION:
UTILITY COMPLIANCE COORDINATOR:
Associate’s degree from an accredited college or university in a closely related field to the area assigned preferred. Minimum High School Diploma or equivalent is required, supplemented by college course work or specialized training related to water science, including cross connection control programs and NPDES compliance. Some areas of assignment may require additional certification(s).Backflow Prevention Assembly General Tester Certification, Cross-Connection Control Specialist, Grade I Distribution System Operator.
SENIOR UTILITY COMPLIANCE COORDINATOR:
In addition to Utility Compliance Coordinator requirements:
Bachelor’s degree from an accredited college or university in a closely related field to the assigned area.
KNOWLEDGE:
UTILITY COMPLIANCE COORDINATOR AND SENIOR UTILITY COMPLIANCE COORDINATOR:
Principles, operations and practices related to area assigned. Principles of public administration, organization and management. Systems and techniques of project/program management and monitoring. Techniques and methods of administrative analysis and research. Negotiation and conflict resolution techniques. English usage, spelling, grammar and punctuation. Computer applications as they relate to area assigned. Customer relations techniques. Knowledge of Federal, State, County and City Building codes regarding public water systems, backflow prevention programs, NPDES compliance, and state trash recycling guidelines.
ABILITY TO:
UTILITY COMPLIANCE COORDINATOR AND SENIOR UTILITY COMPLIANCE COORDINATOR:
Plan, organize and manage project, program and/or activity. Use independent judgment and initiative. Interpret and apply applicable laws, rules and regulations. Review contracts, agreements, plans and work specifications. Conduct effective, responsible research and analysis. Communicate effectively orally and in writing. Establish and maintain effective relationships with those contacted in the course of work. Interact effectively with others in the workplace. Meet and serve the public with professionalism, courtesy and tact. Handle job stress and maintain composure in public settings. Operate a personal computer and use applicable software. Skill in responding to routine inquiries and complaints from citizens; analyze, assemble information and statistical data;type45WPM;maintaincomplexmanualandcomputerizedrecords and prepare reports. Continue to learn, understand & stay current on regulations, procedural updates, backflow prevention, NPDES compliance, and state mandated trash recycling. Must be able to work a flexible schedule to accommodate City needs with prompt and regular attendance.
LICENSES AND/OR CERTIFICATIONS REQUIRED:
UTILITY COMPLIANCE COORDINATOR:
- State of California Grade I Water Distribution Operators Certification is desirable.
- Valid Class “C” California Driver License and acceptable driving record at time of appointment and throughout employment in this position. (Employees in this classification will be enrolled in the Department of Motor Vehicles government Employer Pull Notice Program)
SENIOR UTILITY COMPLIANCE COORDINATOR:
- Water Distribution Operator Grade 2: California State Water Resources Control Board
- One or both of the following: Connection Control Specialist Certification: American Water Works Association and/or Qualified SWPPP Developer: California State Water Resources Control Board
- Valid Class “C” California Driver License and acceptable driving record at time of appointment and throughout employment in this position. (Employees in this classification will be enrolled in the Department of Motor Vehicles government Employer Pull Notice Program)
PHYSICAL AND MENTAL CHARACTERISTICS
Work is performed in an office environment and on-site at various locations depending on the assignment/project. Office work requires sitting for periods of time and the use of a computer keyboard and screen. When on-site, the incumbent may be exposed to the elements and vehicular traffic and may walk on slippery/uneven surfaces or slopes. The incumbent stands, kneels, bends, crouches, twists and may grasp, lifts water meter lids, carry, push, pull and drag boxes of files and records weighing 50 pounds or less and, depending on area assigned, drive a vehicle on City business. On-site work may involve digging, pumping, and minor plumbing and low-voltage electrical tasks. The incumbent must be able to meet the physical requirements of the class and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.
The provisions of this bulletin does not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.