Technical Services Department Manager

Technical Services Department Manager

T-TSA is seeking an individual eager to consistently support and adhere to Guiding Principles and is a demonstrated team-player. This is a department director classification that oversees and directs all activities of the Technical Services Department, including engineering, laboratory, and information technology programs, projects, and operations, as well as development and administration of department policies, procedures, and services. This class provides direct assistance to the General Manager in a variety of administrative, coordinative, analytical, and liaison capacities. 

Reports directly to, and receives direction from, the General Manager. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. 

• Assumes full management responsibility for all Technical Services Department programs, services, and activities. 

• Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and work standards for the department; establishes, within Agency policy, appropriate budget, service, and staffing levels.

• Manages and participates in the development and administration of the department’s annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary.

• Selects, trains, motivates, and directs department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns. 

• Contributes to the overall quality of the department’s service by developing, reviewing, and implementing policies and procedures to meet legal requirements and Agency needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.

• Manages professional engineering staff responsible for the design and construction of Agency capital improvement projects associated with the operation of the Agency’s Grade wastewater treatment plant, interceptor pipeline, and other related facilities and infrastructure. 

• Directs and oversees the preparation and administration of the Agency’s long-term master plan and capital improvement project plan, including the preparation of cost estimates for budget recommendations; administers approved CIP budgets.

• Manages information technology staff responsible for the planning, design, configuration, installation, troubleshooting, security, and maintenance of information technology. 

• Directs and oversees Agency information technology program.

• Manages and oversees the Agency’s laboratory and environmental compliance programs; directs updates to standard operating procedures (SOPs), Chemical Hygiene Plan, and quality assurance program manual according to Environmental Laboratory Accreditation Program (ELAP) standards; reviews, analyzes, and validates the accuracy of laboratory data, method compliance, and results; generates and distributes various compliance and operations reports; ensures activities comply with all local, state, and federal regulations, requirements, and industry standards. 

• Oversees water quality sampling and/or engineering studies, investigations, and analyses; researches, collects, and analyzes data and evaluates results to determine project-specific feasibility, requirements, and parameters; prepares various water quality, engineering, and/or compliance reports and other supporting documentation for assigned projects/programs.

• Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine Agency needs and requirements for contractual services; negotiates contracts and agreements and administers same after award.

• Represents the department to other Agency departments, elected officials, and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues.

• Participates in and makes presentations to the Board of Directors and a wide variety of committees, boards, and commissions; attends and participates in professional group meetings; stays abreast of new trends and innovations related to assigned areas of responsibility.  

Experience and Education:

Must have extensive technical knowledge and experience and be able to apply this knowledge and experience in performing the duties of this classification.

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities, is qualifying. A typical way to obtain the knowledge, skills, and abilities would be the equivalent of:

Experience:

Eight (8) years of increasingly responsible experience in the development, administration, oversight, and management of professional engineering, water/wastewater laboratory, and/or information technology programs, projects, and activities, including three (3) years in managing, supervising, or directing the work of professionals in the field.

Education:

Bachelor’s degree from an accredited college Education: or university with major coursework in environmental science, civil engineering, business or public administration, or a related field. A master’s degree is highly desirable.

T-TSA has a very competitive employee benefit package which includes participation in CalPERS retirement; 100% of Medical/Dental premiums for employees and dependents are paid by the Agency; Vision insurance is Agency funded; Premium paid for employee life insurance; Thirteen (13) paid holidays; Health Reimbursement Arrangement (HRA); vacation and sick leave benefits; and more. In general, most departments/positions at TTSA, work 6:00 a.m. – 4:30 p.m., Monday through Thursday, equating to four 10-hour days. 

Open Date: 10/07/2025

Close Date: Open Until Filled, with first review of applications on October 22, 2025

Pay Range: $85.89 – $109.63/hour exempt (DOE)

Interested applicants are encouraged to apply by submitting an application, resume, and cover letter to Vicky Lufrano at recruitment@ttsa.ca.gov by end of close date. Please specify “Technical Services Department Manager” in the subject title of the email. A complete job description and application can be downloaded from our website at: https://www.ttsa.ca.gov/human-resources/pages/job-openings.