Western Forest Products
Customer Service Representative
Remote - Vancouver, British Columbia
$35 - $40 Hourly
Full-Time
Application Deadline: 5/12/26
We are currently is seeking a friendly and dependable Customer Service Representative to join our team in a flexible full-time or part-time remote role This entry-level position is ideal for someone who enjoys helping others and is comfortable working from home
This is a great opportunity for someone starting their career and looking to gain customer service experience in a flexible full-time or part-time remote role
Key Duties:
- Respond to customer inquiries by phone email or chat
- Provide clear and helpful information about products and services
- Assist with basic questions and resolve simple concerns
- Update customer information in the system
- Escalate more complex issues when needed
- Support general administrative tasks as assigned
Requirements:
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer skills and ability to learn new tools
- Positive attitude and customer-focused approach
- Ability to work independently in a remote setting