City of San Clemente

Regulatory Compliance Analyst

Onsite - San Clemente, CA
Application Deadline: 2/11/24

The City of San Clemente has an excellent opportunity for a qualified Regulatory Compliance Analyst. This person, under minimum supervision, will perform analytical and administrative work in support of the City’s Utilities Division, including recycled water, water quality, environmental protection, and other related programs. 


This is a professional single level specialized job classification allocated only to the Utilities Division of the Public Works Department. The Regulatory Compliance Analyst reports to the Utilities Superintendent, Water Operations, and is responsible for overseeing and monitoring the City’s recycled water use program, and backflow and cross connection control programs; and performing varying complex technical, analytical, and administrative work to ensure compliance with the City’s regulatory permits and applicable regulations.

 Essential Functions:

Essential and other important functions may include, but are not limited to, the following:

  • Administers a variety of the utility related programs for the City, such as the recycled water use program, backflow program, and cross connection control program.
  • Coordinates work activities with representatives of permitting agencies to ensure regulatory compliance for the City and utility customers; and conducts regulatory tracking activities. 
  • Provides analytical and administrative support to the drinking water and recycled water regulatory programs; oversees the installation of new recycled water use sites, site conversions, and retrofits, and conducts site inspections and oversees coverage testing activities. 
  • Reviews legislation and proposed regulations for potential impact on operations; and develops responses and recommendations for implementation. 
  • Reviews and analyzes newly proposed regulations; tracks the implementation of new regulations and requirements; and provides subject matter expertise and guidance to Utilities Division staff pertaining to new programs and requirements. 
  • Participates in conducting audits and evaluations on compliance programs; documents actions pertaining to audits and evaluations; and verifies that corrective actions have been completed in order to resolve deficiencies. 
  • Identifies opportunities for improving methods and procedures pertaining to utilities programs; reviews recommendations with management staff of the Utilities Division or Public Works Department; and assists in implementing improvements. 
  • Performs reporting or compliance-related activities for assigned programs; ensures compliance with current legal, regulatory and technical requirements related to drinking water supply operations and potable and recycled water systems; explains and interprets City codes, rules, and regulations associated with state, federal, local, and permit requirements; and performs follow-up actions including issuing citations for ordinance violations.
  • Prepares reports and maintains records pertaining to investigations, inspections, monitoring and enforcement activities, compliance status activities, statistical records, and other written material that documents activities; and prepares correspondence addressed to representatives of a variety of agencies, and members of the general public regarding compliance with water quality regulations.
  • Responds to emergency calls such as backflow prevention emergencies, and other miscellaneous service requests and complaints, and provides routine and technical assistance in compliance with emergency operations programs.
  • Responds to questions and concerns from members of the general public; provides information and resolves complaints; and coordinates activities and communications with staff or representatives of regulatory agencies, laboratories, divisions, departments, and outside agencies.
  • Attends and participates in professional group meetings; stays current with new trends and developments in the utility, water, public health, environmental, and other related fields, and incorporates new developments as appropriate.
  • Performs related work as required.

Typical Qualifications:

Knowledge of:

  • Regulations, rules, and ordinances governing recycled water use, including Title 17, Title 22, California Code of Regulations Related to Drinking Water, Guidelines for Water Reuse and California Regulations related to Recycled Water.
  • Applicable federal, state, and local water regulations and standards; principles and practices of potable water treatment & distribution, sewage and storm collection & treatment, and water quality compliance monitoring principles, practices and techniques. 
  • Requirements pertaining to conducting cross connections control surveys, recycled water use site inspections, and implementing backflow prevention device testing procedures, recycled water construction, site conversions. and retrofits.
  • Methods and techniques used to conduct technical studies research, conduct program analysis, and prepare informational, analytical, and technical reports. 
  • Methods and techniques pertaining to analyzing new or updated legislation pertaining to water/utility operations delivered by municipal agencies. 
  • Organizational structure and function of a public utility agency that provides water services to customers.
  • Concepts, principles, and practices pertaining to program development and administration, including policy and procedural development and implementation. 
  • Public relations methods and techniques.
  • Modern office procedures, methods including computer software and hardware.
  • Computer software used to administer cross connection programs.

Ability to:

  • Perform high level responsible administrative and analytical activities for assigned programs; and develop, implement, and evaluate programs in support of utility related operations.
  • Read, understand, and interpret written materials, plans, and specifications.
  • Make mathematical calculations in an accurate and complete manner.
  • Interpret and apply administrative and departmental policies and procedures.
  • Research, analyze, and evaluate programs, policies, and procedures.
  • Identify and analyze problems, and identify alternative solutions in a pro-active, sound, and logical manner.
  • Collect, compile, organize, tabulate, and analyze a variety of data, statistics, and information.
  • Maintain appropriate, complete, and accurate records of investigations, inspections, monitoring and enforcement activities, compliance status reports, a variety of statistical records and other written material to document activities.
  • Communicate effectively in verbal and written form.
  • Prepare reports, correspondence, memoranda, presentations, and electronic messages in a clear, concise, understandable, tactful, diplomatic, and persuasive manner.
  • Develop and present technical information, rules, and regulations in a constructive, objective, and professional manner.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Demonstrate a high degree of effective customer service when interacting with City utility customers, members of the public, or representatives of regulatory or outside agencies; and resolve a variety of customer-related issues regarding the recycled water use program and distribution system.
  • Use modern computer software, hardware, and office equipment; and use applicable related computer software to maintain cross-connection and other water or utilities related programs.
  • Complete work assignments independently under minimal or no supervision, while working in a setting with shifting priorities and frequent interruptions.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:


One year of increasingly responsible professional level administrative and analytical experience with an agency, company, or organization that provides water services to the public.


Equivalent to a bachelor’s degree from an accredited college or university, with coursework in water utility science, biology, chemistry, environmental science, or a related field.

Licenses or Certificates:

  • Possession of, or ability to obtain a valid, appropriate California Driver’s License by the time of appointment.
  • Possession or ability to obtain American Water Works Association (AWWA) Back-Flow Prevention Assembly Tester Certification within 12 months of appointment. 
  • Possession of or ability to obtain an AWWA Cross-Connection Specialist Certification within 12 months of appointment.
  • Possession of a California Division of Drinking Water Grade III Water Distribution Operator certification is required within 12 months of appointment.

If you already posses any of these certifications, please attach to your application.

Supplemental Information:

Special Requirements:

Required to work on a stand-by basis during critical or emergency situations that may occur pertaining to utility operations.


Work Environment:

The work environment for this job class is divided between an indoor setting with the Utilities office or utilities plant; and outdoors in the field when conducting inspections or responding to critical situations. The employee may be exposed to loud equipment noises, fumes, chemicals, and inclement weather conditions.

Physical Requirements:

Work is performed within indoor and outdoor environments, requiring extensive sitting, standing, and walking.

Moderate lifting, carrying, pushing, and/or pulling of equipment or other items.

Stooping, kneeling, crouching, and/or crawling to access files.

Manual dexterity to operate a computer keyboard and other office equipment, handle files and documents.

Hearing and speaking to exchange information in person or on the telephone.

Visual acuity to see/read documents and computer screen.


All applicants must submit a completed City of San Clemente application form and supplemental questionnaire in order to be considered. Applications will not be accepted by fax or email.

Applications must be submitted via the City’s web site at All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, or oral exams to evaluate the applicant’s skill, training, and experience.

Prior to employment, the prospective candidate must successfully complete a background review, medical examination, including drug screen, and be fingerprinted, all at City expense. If selected, written identification showing entitlement to legally work in the United States will be required.


Employment decisions are made without regard to race, color, religion, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, sexual orientation, pregnancy, childbirth, or related medical conditions, gender, gender identity, gender expression, genetic information, or age. In accordance with the ADA, candidates that require accommodation to perform the tasks of this position should contact Human Resources to inform them of the accommodation requested.

NOTE: The provisions of this bulletin do not constitute an express or implied contract and any provisions contained herein may be modified or revoked without notice.

Recruiter Information:

Melissa Barber