Eastern Municipal Water District

Public Affairs Manager

Onsite - Perris, CA
$125K - $200K Annually
Application Deadline: 6/17/24

Eastern Municipal Water District

Perris, CA 92572

Public Affairs Manager

Salary Range: $149,094.40 – $185,702.40 Annually

CLOSING DATE & TIME: June 17, 2024 at 4:00PM Pacific Time

Eastern Municipal Water District is seeking a highly motivated individual to fill a vacancy in our Public and Governmental Affairs Department for the position of Public Affairs Manager. This position will focus mainly on EMWD’s strategic communications including development and implementation. If you meet the qualifications outlined below, and you are interested in joining a dynamic business environment working with a stellar team of professions, we encourage you to apply for this excellent employment opportunity.

The ideal candidate possesses five (5) years of progressively responsible professional experience with at least two (2) years in lead capacity directing the work of others involving the development and coordination of public affairs and/or strategic communications programs and projects, including the development of media, branding, website content management and communication plans.

Under general administrative direction, manages, plans, organizes, directs, and implements EMWD’s overall communications and outreach programs such as media relations, community engagement, and education. Position plans, assigns, supervises and evaluates the work and performance of assigned staff; some assignments serve as lead liaison between EMWD and other public agencies, local elected officials, ratepayer, community and industry groups, and the media; provides responsible advice and counsel to the Director of Strategic Communications and Public Affairs, and other EMWD staff on media and community engagement issues; supervises and serves as events coordinator for special District events; and performs related duties, as assigned.

DISTINGUISHING CHARACTERISTICS                                         

This is a management classification with responsibility for managing and integrating initiatives designed to maintain and enhance the image of EMWD. Incumbents in this classification are responsible for managing a wide variety of functions, programs, and staff engaged in EMWD’ public information, education, internal communication, and assists with legislative program, perform complex and diverse work while exercising independent judgment, strategic thinking, long-range planning, strong organization, a commitment to mentoring, coaching, leadership and crisis communication. The position encompasses significant decision-making responsibilities and interpretation of procedures and regulations. Assignments are given in terms of broad objectives and require the exercise of seasoned judgment and initiative. The incumbent will be expected to effectively integrate the perspectives and efforts of stakeholders and customers while also dealing with representatives of multiple organizations on sensitive, potentially contentious matters.

SUPERVISION RECEIVED AND EXERCISED                                        

• Receives general direction from the Director of Strategic Communications and Public Affairs. Exercises direct supervision over assigned Public Affairs staff.

PLEASE NOTE: In-person, pre-employment testing is part of the selection process for this position.

For an overview of EMWD’s excellent benefits package please click on the following link: https://www.emwd.org/overview-benefits

To learn more about working at EMWD, view our Join EMWD video by clicking here – https://www.youtube.com/watch?v=uChm5JcIwmM.

EMWD’s mission is to deliver value to our diverse customers and the communities we serve by providing safe, reliable, economical and environmentally sustainable services.

EMWD is a leader in sustainability efforts that provide long-term benefits to the environment and establishes EMWD as an industry front-runner in adapting to climate change. We have invested in solar energy programs that provide significant environmental benefits, are modernizing our fleet vehicles to be further reliant on clean energy and have a long-term strategic priority to further reduce our carbon footprint while reducing financial impacts to customers.

Required Skills

Knowledge of:

• Principles of providing functional direction and training.

• Principles and practices of leadership.

• Principles and practices of implementing communication strategies consistent with EMWD goals and objectives.

• Crisis communications strategies, planning and implementation.

• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.

• Principles, techniques, and methods of public information, outreach, community relations, and strategic communications.

• Principles of writing, editing, proofreading, and printing/publishing written materials.

• Principles, methods, and practices applied in design and implementation of communications and advertising programs, including electronic marketing and communications.

• Methods and techniques of facilitating meetings and conducting presentations.

• Community demographics in EMWD’s service areas.

• Principles, methods, and techniques of graphic design, layout and print production, website development, and content management.

• Photographic techniques and the operation of camera equipment.

• Current issues and state laws related to water functions and policies sufficient to perform assigned function(s).

• Basic conservation principles and programs commonly used in other water utilities.

• EMWD and mandated safety rules, regulations, and protocols.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and EMWD staff.

• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• State of California Standards for grades K-12 if assignment pertains to some programs.

• Principles, methods, and practices applied in design of educational curriculum and materials for use in school programs or outreach programs, if assignment pertains to these programs. 


Ability to:

• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.

• Use tact, discretion, and diplomacy in dealing with sensitive situations and concerned people and customers, both internal and external.

• Plan, organize, and coordinate the work of assigned staff.

• Effectively provide staff leadership and work direction.

• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.

• Implement comprehensive public information programs aligned with EMWD priorities.

• Prepares and/or coordinates a variety of reports, correspondence, articles and graphic materials, education programs; consults with EMWD staff to research and write technical information and reports for official EMWD publications; writes and reviews press releases for media and articles for professional newsletters on topics related to District programs, facilities, and issues.

• Conduct complex  research  projects,  evaluate  alternatives,  make  sound recommendations, and prepare effective technical staff reports. 

• Ensure consistent messaging on communication materials.

• Deliver presentations to community organizations and the general public.

• Establish and maintain a variety of filing, record keeping, and tracking systems, including the department’s project management system.

• Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.

• Effectively represent the department and EMWD in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.

• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.

• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

• Follow and apply written and oral work instructions.

• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Required Experience

Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications as outlined below: 


• Five (5) years of progressively responsible professional experience with at least two (2) years in lead capacity directing the work of others involving the development and coordination of public affairs and/or strategic communications programs and projects, including the development of media, branding, website content management and communication plans. 


• Possession of a bachelor’s degree from an accredited college or university with major coursework in public relations, communications, education, marketing, journalism or a related field, master’s degree in related field highly desirable and may substitute for one year of experience.



• A valid California Class C driver’s license and ability to maintain insurability under the District’s Vehicle Insurance Policy.

• Certification as a K – 12 teacher is highly desirable, for those assigned to educational program development.


Link to get additional information and to apply:

Recruiter Information:

Human Resources